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By: Jacob Robinson You’ve heard it a thousand times – “Work Smarter not Harder”. But what does that really mean? For small business owners it simply means “Cut the Fat”. Wait, but what does that mean?! Essentially it means, our goal as a small business owner is to become more efficient in our day-to-day by […]
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By: Jacob Robinson Decisions are a part of everyday life. But, have you ever thought about what influences your decisions? Any decision you have ever made, and will ever make, is determined by your perception of the situation at hand. The perception itself, is influenced by your experiences. As business owners this is important to […]
Read Moreby Amy Hoglund What happens when a customer experience goes bad? Does it mean the customer is gone forever or is there a way to do some damage control and save them? We’re taking a deeper look into the recent study conducted by SDL that explains: “When customer service goes wrong, what’s the impact it has […]
Read Moreby Amy Hoglund With social media taking a strong presence in today’s marketing world, it’s important to make sure you’re at least on Facebook- the largest social media network with 1.44 billion monthly users. Like many other things in life- like building a house for instance, it’s important for the foundation to be strong. This starts […]
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